FieldKit

Office and field teams. One connected workflow.

Schedule and dispatch work, guide technicians through every job, document service, create invoices, and collect payments on site with FieldKit.

Work orders Scheduling Dispatch Technician app Job documentation Invoicing On-site payments Accounting sync
FIELD SERVICE BOARD · TODAY● 5 CREWS LIVE
OFFICEschedule & dispatch
FIELDKITjob workflow
TECHNICIANcomplete & collect
JOB-1048 · Heat pump install · 9:00 AMSENT
JOB-1047 · Panel upgrade · 11:30 AMSENT
JOB-1045 · HVAC maintenance · 2:15 PMSENT
FKTechnician assignedJob details sent to mobile
PLPayment syncedInvoice and books updated
Dispatch boardReal timeOffice and crews aligned
Technician appMobileEvery job detail in hand
Job closeoutDocumentedForms, photos, signatures
Payment workflowConnectedInvoice through accounting
Field service essentials

Everything your team needs from dispatch to payment.

📅

Schedule & dispatch

Create work orders, assign the right technician, set priority, and keep schedules organized.

📱

Technician mobile app

Give technicians job details, customer history, navigation, checklists, notes, and live updates.

📋

Document every job

Capture inspections, forms, photos, parts, labor, notes, and customer signatures.

💳

Invoice, pay & sync

Create the invoice, accept payment on site, and keep accounting activity connected.

How FieldKit works

A complete job in three connected stages.

Schedule the job

Create a work order, choose the technician, add customer and job details, then place it on the schedule.

Complete the service

Navigate to the customer, follow the job workflow, record work performed, and capture documentation.

Get paid & sync

Create the invoice, collect a supported payment, and keep the office and accounting workflow updated.

Connected operations

A connected field-service workflow.

FieldKit connects the customer request, office schedule, technician visit, job documentation, invoice, payment, and accounting activity.

01CustomerRequests service
02Service requestWork order created
03DispatcherSchedules the job
04TechnicianReceives assignment
05ArrivalCustomer notified
06Job workflowWork documented
07Photos & formsProof captured
08InvoiceCreated on site
09PaymentCollected securely
10AccountingActivity synchronized
Complete workflow

Every stage visible. Nothing disconnected.

Each step carries the customer, job, technician, documentation, invoice, and payment context forward.

Step 01

Customer requests service

The customer calls, emails, or submits a request. The office records the customer, location, equipment, and issue.

  • Customer profile
  • Service location
  • Issue and priority
Step 02

Dispatcher assigns the job

The dispatcher selects the right technician, date, time, and service window from one schedule.

  • Technician assignment
  • Priority and status
  • Customer notification
Step 03

Technician views the job

The technician receives customer history, job notes, navigation, forms, and equipment details on mobile.

  • Full job context
  • Route and contact details
  • Required forms
Step 04

Travel to the customer

The technician updates status while the office and customer stay informed about arrival.

  • En route status
  • Arrival updates
  • Customer communication
Step 05

Start work

The technician begins the job and records timestamps, initial findings, equipment, and service notes.

  • Start time
  • Initial diagnosis
  • Asset history
Step 06

Complete inspection

Digital checklists guide consistent work and capture the information needed for a complete service record.

  • Checklist completion
  • Required readings
  • Technician notes
Step 07

Add parts used

Record parts, materials, quantities, and labor so the office and invoice have the right details.

  • Parts and materials
  • Labor entries
  • Automatic totals
Step 08

Capture photos

Add before-and-after photos, equipment labels, and installed-product documentation to the job.

  • Before and after
  • Equipment evidence
  • Installation proof
Step 09

Customer signs

Capture approval and completion signatures on the technician device before closing the job.

  • Work approval
  • Completion signature
  • Signed record
Step 10

Generate invoice

Build the invoice from recorded labor, parts, service details, discounts, and applicable charges.

  • Labor and parts
  • Taxes and discounts
  • Invoice total
Step 11

Accept payment

Collect a supported card, ACH, online, or mobile payment and send the customer a receipt.

  • Flexible payment methods
  • Digital receipt
  • Payment status
Step 12

Sync with accounting

Keep the completed job, customer, invoice, payment, and accounting activity connected.

  • Customer and invoice context
  • Payment write-back
  • Cleaner reconciliation
Common features

The tools field teams use every day.

Customer managementJob schedulingDispatch boardGPS & mappingTechnician trackingWork ordersDigital formsInventory managementTime trackingPhoto uploadsCustomer signaturesInvoice generationPayment collectionOffline workflowsReports & dashboards
Example workflow

Built for an HVAC company.

The same connected structure adapts to electrical, plumbing, appliance, construction, and other field-service businesses.

1Customer reports a broken AC
2Office creates a work order
3Dispatcher schedules the technician
4Technician receives job details
5Customer receives arrival updates
6Technician completes inspection
7Photos and parts are documented
8Customer approves completed work
9Invoice and payment are completed
10Accounting activity stays connected
FAQ

Common questions

FieldKit supports adaptable workflows for HVAC, electrical, plumbing, appliance, construction, maintenance, and other mobile service teams.

Yes. Technicians can access assigned jobs, customer details, checklists, notes, photos, signatures, invoices, and supported payment workflows from mobile devices.

Job status, technician activity, documentation, invoice, and payment updates stay connected so office teams can follow progress without repeated calls.

FieldKit connects with supported PayLync card, ACH, mobile, online, and terminal payment workflows based on your account configuration.

FieldKit keeps the customer, job, invoice, and payment context available for supported accounting synchronization and reconciliation workflows.

Get started

Connect your office, crews, jobs, and payments.

Give every team member one connected workflow from the first service request to final payment.