Your PayLync payment setupPayment methodsEnabled for you by account
Processing pricingYour gateway rates
Review your payment options →
See a PayLync workflow
Walk through a typical payment request and discuss how it would fit your Acuity Scheduling setup.
Schedule a walkthrough
Payments shaped around the Acuity Scheduling booking flow
PayLync helps your team turn supported Acuity Scheduling booking details into a payment request without asking staff to recreate the customer context in another place.
Use the connection to support deposits, balances, or post-visit collection when those options fit your configuration. Available timing and record updates are confirmed during setup.
Before launch, the PayLync team confirms which Acuity Scheduling records and fields are available, who can create requests, and how payment status returns to your staff. That keeps the workflow aligned with connector permissions and the way your team already works.
A representative test takes the process from selecting a record through customer checkout and reviewing the result. It gives your team a chance to document follow-up, changed amounts, refunds, and exceptions before the connection is used in day-to-day work.
Plan the connection before launch
Your PayLync payment setup
Acuity Scheduling connection reviewSoftware accessYour active plan
Integration scopeConfirmed at setup
We review the complete workflow with you instead of publishing a one-size-fits-all rate claim.
01Payment methods02Gateway pricing03Settlement timing
04Connector access05Record updates06Support ownership
A more intentional booking-to-payment experience
Begin with the customer and appointment or reservation details exposed by Acuity Scheduling.
Request an eligible deposit or balance before or after the booking, based on your configured flow.
Send a secure payment experience with the methods enabled on your merchant account.
Review request status instead of relying only on notes or manual reminders.
A shorter route from booked to paid
Connected payment journey
Start the handoff
Select the supported Acuity Scheduling booking, review the amount to collect, and let PayLync create the customer-facing payment step.
Review the outcome
PayLync records the payment outcome for follow-up. Deposit rules, cancellations, refunds, and updates inside Acuity Scheduling follow the capabilities of the selected connection.
Workflow touchpoints
✓Booking context
✓Deposit workflows
✓Balance requests
✓Customer payment links
✓Payment status
✓Staff follow-up
Before you connect
- An active Acuity Scheduling account and access to the company, store, or location being connected
- A PayLync merchant account with the intended payment methods and gateway approved
- A user who can authorize the connection and review the requested permissions
- A test record and an owner for payment exceptions, refunds, and follow-up
Make the workflow live
Choose the Acuity Scheduling calendar, location, or business account that should participate in the connection.
Authorize the supported access and confirm which payment methods are active for your merchant account.
Use a sample appointment or reservation to review the amount, message, and customer checkout.
Document whether requests are sent at booking, before service, or after completion.
Common questions about Acuity Scheduling and PayLync
Deposit collection may be available when the booking record and configured connector support it. The PayLync team will confirm the exact flow for your account.
Booking changes, cancellations, and refunds should follow the rules in your configured workflow. Test these scenarios before using the connection with customers.
Customers see only the card, bank-payment, or other choices enabled for your PayLync merchant and gateway configuration.
You will need the appropriate Acuity Scheduling access, an active PayLync merchant setup, and permission to authorize the supported connection.
PayLync uses the authorization method supported by the connector and limits the workflow to the approved account context and permissions.