See a PayLync workflow
Walk through a typical payment request and discuss how it would fit your Tekmetric setup.
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A payment handoff built for the Tekmetric service desk
PayLync complements Tekmetric by turning supported repair-order, customer, or invoice details into an organized payment request.
Service advisors get a clearer view of the payment step without replacing the shop system they already use. Exact records and updates depend on the connector available to your business.
Before launch, the PayLync team confirms which Tekmetric records and fields are available, who can create requests, and how payment status returns to your staff. That keeps the workflow aligned with connector permissions and the way your team already works.
A representative test takes the process from selecting a record through customer checkout and reviewing the result. It gives your team a chance to document follow-up, changed amounts, refunds, and exceptions before the connection is used in day-to-day work.
Plan the connection before launch
Tekmetric connection reviewWe review the complete workflow with you instead of publishing a one-size-fits-all rate claim.
Keep service and payment on the same track
Use the customer, vehicle, work-order, or invoice references available from Tekmetric.
Give eligible customers a secure way to pay once the amount is ready.
Check payment-request status before the handoff at the counter.
Keep useful shop context attached to the PayLync transaction for review.
From approved work to a completed payment
Select or prepare the supported Tekmetric record, confirm the final amount, and use PayLync to share the payment step with the customer.
The team can review the PayLync result before completing its normal closeout process. Write-back, deposits, refunds, and partial payments depend on the configured connector.
Before you connect
- An active Tekmetric account and access to the company, store, or location being connected
- A PayLync merchant account with the intended payment methods and gateway approved
- A user who can authorize the connection and review the requested permissions
- A test record and an owner for payment exceptions, refunds, and follow-up
Make the workflow live
Confirm the Tekmetric company, location, and workflow that should connect to PayLync.
Approve the supported connection and validate the service and invoice fields it can use.
Run a sample from final amount through customer checkout and staff review.
Decide how the team will handle changed totals, declined payments, refunds, and unmatched records.
Common questions about Tekmetric and PayLync
That flow may be available when the final amount and customer details are exposed by the configured connection. Confirm it during setup.
PayLync tracks the payment outcome. Any automatic status change inside Tekmetric depends on the connector and permissions used by your shop.
Customers see only the card, bank-payment, or other choices enabled for your PayLync merchant and gateway configuration.
You will need the appropriate Tekmetric access, an active PayLync merchant setup, and permission to authorize the supported connection.
PayLync uses the authorization method supported by the connector and limits the workflow to the approved account context and permissions.