See a PayLync workflow
Walk through a typical payment request and discuss how it would fit your BigTime setup.
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Collection that follows the BigTime job lifecycle
PayLync can use supported BigTime job, project, customer, or invoice details to prepare a payment request without starting from a blank record.
That gives office and field teams a shared payment reference while the core work continues in BigTime. Deposits, progress payments, and closeout behavior depend on the connection.
Before launch, the PayLync team confirms which BigTime records and fields are available, who can create requests, and how payment status returns to your staff. That keeps the workflow aligned with connector permissions and the way your team already works.
A representative test takes the process from selecting a record through customer checkout and reviewing the result. It gives your team a chance to document follow-up, changed amounts, refunds, and exceptions before the connection is used in day-to-day work.
Plan the connection before launch
BigTime connection reviewWe review the complete workflow with you instead of publishing a one-size-fits-all rate claim.
Payment tools that follow the work
Carry supported customer, project, or service references from BigTime into the payment step.
Request an eligible deposit, progress amount, or final balance based on your configured process.
Review PayLync activity while the team continues managing the job in BigTime.
Keep a consistent payment reference between the field, office, and customer.
Match the payment moment to the work completed
Select the supported BigTime job or customer record, enter or confirm the amount, and send the PayLync payment request.
After the customer responds, authorized staff can review the outcome and complete the normal project closeout. Automatic updates vary by connector.
Before you connect
- An active BigTime account and access to the company, store, or location being connected
- A PayLync merchant account with the intended payment methods and gateway approved
- A user who can authorize the connection and review the requested permissions
- A test record and an owner for payment exceptions, refunds, and follow-up
Make the workflow live
Identify the BigTime jobs, teams, or locations that should use PayLync.
Review permissions and confirm the job and customer fields available to the workflow.
Run a sample deposit, progress, or final-payment scenario that matches your business.
Define who creates requests, follows up with customers, and resolves changed amounts or refunds.
Common questions about BigTime and PayLync
It may, when your connection exposes the necessary job and amount context. The supported stages should be tested during onboarding.
PayLync status is available to authorized PayLync users. Visibility inside BigTime depends on the connector and user permissions.
Customers see only the card, bank-payment, or other choices enabled for your PayLync merchant and gateway configuration.
You will need the appropriate BigTime access, an active PayLync merchant setup, and permission to authorize the supported connection.
PayLync uses the authorization method supported by the connector and limits the workflow to the approved account context and permissions.